The HP Ripoff Page

Posted By:	Date:	State:	Nature Of Complaint: Even HP Employees Are Disgruntled: CHECK THIS OUT
ripped off	6/21/09	AZ	hp plasma screen things has no picture warrty - good for one year - will cost me $700 to replace and can't gurantee it will work
shaun	7/06/09	LA	MODEL HP PL 4260NSERIAL CNH6121449PRODUCT EK429AA Y SUSTAIN BOARD
HPplasma LAWSUIT	7/14/09	FL	HP knowingly sold thousands of defective plasma TV's over the past several years. A class action lawsuit is being certified NOW. Most sets DIE with a LOUD POP and a blank screen. Get involved !!!!! See http://HPplasmaLAWSUIT.info
gbriceno	10/21/09	NJ	HP knowingly acknowlwedges a known defect with numerous computer motherboards and has shown to NOT fix the problem requiriing repair after repair until the productt falls out of warranty. Specific problem is the Slimline S3120n HP computer
substandard	10/29/09	MI	Purchased a MINI 2133 in September of 2008, Yesterday it froze up on me and I shut it off. Now it doesn't come back on and It looks like the motherboard has died. I contacted support only to be told that my warranty had expired on Sept, 19th of this year. After I received it and it got set up by the company I didn't use it for a complete year before it died. I've seen reference to several hundreds of these units experiencing motherboard failure and HP hasn't done anything about it. I have purchase everything from HP since I started here a little over 10 years ago, HP Servers, Switches, Printers and workstations and this is not the kind of support I've come to expect from HP. The HP Mini 2133 is junk, take a look around.
john-45-	11/28/09	TN	same problem tv no picture told by hp would cost 650 to repair and they were aware of problem but only give replacement part thru 1/09 mine was less then 2 years old
HP no more	12/07/09	WI	HP PL4260N YSUS board has fried and HP is trying to get me to give them 600 some dollars and won't even guarantee the repair! They want to PROFIT from their KNOWN DEFECT! lowlife jerks!
DTS	12/28/09	WA	I've had 2 HP desk top computers (Models a250e & S3120N) that worked only just about within their warranty period of a year. HP refused to fix them. My friends have the same experience with HP products. Save yourself the grief- don't make the mistake of buying any HP products.

Pop Of Death	12/30/09	KY	Bought the PL4260N in 10/2006. It died last week on Christmas morning. Rep at HP customer service (wow, that's an oxymoron) told me I was lucky to get three years and TV's are "disposable".
Three times stupid	1/17/10	CO	I bought an s3120n. It crashed and mother board replaced. It just crashed again today, 17 days after extended warrantee expired. I also Bought two hp pavilion ze4500 lap tops for my daughters that only lasted 18 months. That is the average live span of their products!! They stink. I will gladly jump on any class action again s hp. They deserve to be punished!
HP should be ashamed of themselves	2/02/10	NM	I purchased an HP p6213w-b for around $800, primarily because HP advertised (on the box) this as an HD monitor/system. Unfortunately there was no HD cable. To make matters worse, there isn't even an HD video card installed, and to make matters even worse than this, the installed (onboard) video card only accepts VGA. To advertise this as an HD monitor/system is criminal, given what's included. As it is now to late for me to return this I am going to investigate the "Truth in Advertising" implications of HP's blatant false advertising. It is also my intention to spread the word about the "new HP" and how they are ripping consumers off. This is criminal and I will do everything in my power to tell the world about their business practices.
Angi	2/17/10	OH	My EK429AA 42" plasma television DIED today. Purchased 3 years ago, over the phone "Customer Service" at HP Total Care told me that for just $629 they could send a tech out with the part that they think I might need and try to repair. I don't think so!!
trev	2/25/10	AR	This is the second time I have thrown their crap HP printers in the dustbin. Their asshole IT people are manipulating s/ware the printers don't work unless we buy the color cartridges. IT people are making themselves indespensible and only will work if they allow , just like the bankers
screwed on ink	3/07/10	FL	I have a HP color laserjet CM2320NF MFP and I was buying original HP ink cartridges until I found a way to fill the ink for a quarter of the price. I notice when refilling the original cart that about half the ink was still useable in the cart and had to empty and waste this ink simply because the printer chip was falsely saying that the ink was empty and needed to be refilled. Also, it seemed when using the original hp cart bought from the store that I was forced to change all four cart just because one was supportively empty. Now I have been refilling the cart with aftermarket ink and a aftermarket chip found on Ebay. Why is a set of four cart able to last me more than one month when the original sets lasted only 1 to 2 weeks? The answer is because HP chips are set to falsely tell you the ink is empty when cart are used half way. I use to spend over $600 a month on original HP ink. Now with the same exact printing habits I am spending less than a $100 a month on the refills. I have refilled, researched, and documented my findings if any lawyer would like to contact me. I can clearly prove based on pure facts that the original HP ink cart chips are frauding consumers into thinking they need to change a good ink cart when in fact the cart is still half full. My experience shows the aftermaket refill inks and chips placed into the orignal HP cart will last at least twice as long as the ink is near empty when the printer tells you to replace it.
GOT JACKED!!	3/07/10	FL	Text (sent to BBB and received no response) I have a copy of the original legible receipt and thye offer a 1 year warrenty and gave me the runartound for 3 months case # 4607039652 suggesting they believe the expiration date was sept 28 2009 according to the serial number of printer. Mty secretary and I have spent sevral days on hold and spoke to sevral people that called me a lyer and told me a tech will contact me and nothing happened. They do not want to honor a 1 year warrenty that will expire on 01/21/2010 arroding to the orginal receipt. I had to purchase a new identical printer. Spoke to office depot and they told me to contact HP directly and spoke to several people and have proof via email received in november 2010. Resolution Sought: I would like a replacement printer to replace this broken printer or refund of 620.59 which was original price I paid for printer. I demand a resolution within 7 days or explanation why warrnety can not be honored within 7 days or I will call credit card company, the news, and seek all legal remedies through the court and I mean business.. I will not let HP take up several hours of my time each day playing games..I have orginal receipt in hand and ready to take action to the fullest extent. Date Problem Started: 10/02/2009 Date of Transaction: 01/21/2009 Amount in Dispute: $620.59 Invoice Number: 863835 Ai0, CM2 The product is a HP color laserjet printer CM2320nf MFP.
Spork	3/31/10	PA	I bought a 42 inch Plasma HP tv. One day the picture goes out and sound works fine. I call up HP and they want 3/4s of what I paid for the tv to fix it, and it was a KNOWN PROBLEM!
gotituptheass	5/24/10	CA	I purchased a HP MD6580N 65 inch DLP rear projection TV Feb 17, 2006. On May 9 2010 TV video started flickering. I called HP at 1-800-474-6836 and talked to tech support. They said TV was out of warranty and if I pay $629.00 they would send parts and tech out to my house and fix the problem. They sent part and tech but did not fix problem. They sent another part and tech and did not fix problem. I talked to a HP tech over the phone and he said that the correct part should be a light engine or \"engine module\" as listed in manual. I asked if he could send part and he said he would talk to his supervisor. Part was never sent. Repair Tech that showed up at door called HP and asked HP to send engine module. They said they would and sent power supply instead for the 2nd time. I just received a call 5/21/10 at 8:00AM from Rodney Harrison at HP and he asked if tech fixed problem with part that was sent out. After I quit laughing and told him that he knew they were sending wrong part and that I tried to convey that to the repair tech with no luck. He addmitted that HP no longer supported the part I needed. I asked him what HP was going to do next. He asked if I had a receipt and when I purchased TV. I told him I did and it was Feb 2006. He said HP would refund my 629.00 plus $499.00. They will send out company to pickup at no cost. I paid $4999.00 plus $10.00 recycle fee four years ago and feel I should receive a better settlement. The TV had a great picture until the day it quite
Neveragain	6/21/10	TX	I bought my MD6580N 65 inch DLP rear projection TV just 4 years ago (May, 2006). I bought an extended warranty also. Just my luck, the TV breaks down two weeks after the extended warranty runs out. I called HP. After about 1/2 hour of troubleshooting over the phone , I am told that the main board is bad. They charge me $680 (after taxes) to fix it. They send the wrong parts twice, then after a few heated phone calls and two weeks go by, they ship the main board. It doesn't fix the TV. After all of that, they notify me that it is the engine that is bad and they no longer support those. I am told that if I find one on my own, they will deduct the price from what I owe them! I can't find the engine, and so now I am stuck with a dead TV for which I paid $4k four years ago. Never again will I buy an HP product. I hope someone files a class action suit. I would love to be a party to one. Also, I will make sure all of my friends and family know never to buy HP products again. Ever!! P.S. They offered to refund my expenses and I agreed, just to terminate my relationship with HP. A few days later, I received a box with a low voltage power supply, to add insult to injury. Morons!
gnubby	7/05/10	NC	HP Plasma TV - no picture just sound Model #PL4260N. When are they going to be made to pay up? Answer: We have had a "Donation button" on this page for months, to fuel an attack on HP, and none of you .... have contributed a single dollar. If you want something resolved, take part in the action; otherwise, HP will never be made to pay. The HP Crap CAr Event is soon to be abandoned, and HP will win; all of the efforts we have made to help all of you have apparently been in vain.
TC	7/11/10	GA	PL4260 Plasma, no picture, no help from HP. Most expensive boat anchor I EVER bought! POS
cjotanovic	10/03/10	MI	I bought a 42 inch Plasma HP tv. One day the picture goes out and sound works fine. I call up HP and they want 3/4s of what I paid for the tv to fix it, and it was a KNOWN PROBLEM !
Screwedagain	10/24/10	CA	HP sent me an e-mail on 10-21-10 at 6:29a.m. PST. It indicates a dv6tse laptop with an upgrade to an I7 processor, a 1 TB drive, 9gb of ram, a 1gb graphics card and a 2 year limited warranty. These were free upgrades with a starting price of $799.99. Went to purchase this system and found that the ram could only be upgraded to 8gb (several laptops now have 3 slots making it possible to upgrade to 12gb so 9 gb [3-3gb chips] is possible) and at the conclusion of the upgrades the price still reflected $1564.99 not $1014.99 (the price minus the upgrades claimed to be free (I added a backlit keyboard, and a blue ray drive). I contacted HP by chat within one half hour of the initial e-mail trying to find out why the additional items in the original email were not deducted from the total. After 1 hour of chat all I got was they only have a similar upgrade on a desktop not a laptop. I forwarded the email and have been emailing back and forth with their myhpsales@hp.com address in addition to sending the e-mail, chat transcript and a letter to HP headquaters in Palo Alto California to get the offer honored (at least up to the capabilites of the laptop. Today, 10-24-10 I received an e-mail basically indicating they were not even going to attempt to honor the email and their webmaster was working on "correcting the e-mail offer". Filing a complaint with CA. weights and measures.
HPeedonme	12/11/10	NY	TV I bought is garbage ddint even last a year. No one will even repair the POS
lisa	12/13/10	GA	Tv just goes out after 3 yrs say it 629 to fix main board.
andy	2/17/11	CA	Over the last 4 years I have bought 4 HP laptops. Two of those were for me and my wife, one for my mom and one for my sister. The 1st one I had was a DV5000 and the screen started to flash, the battery died after 4 months and the charger broke after 6 months. The second one I bought in 2008 was a DV2000. The screen died after 10 months,the battery died after 5 months and I changed two chargers on one year because they will rip. The screen also broke where it connects with the base. In the mean time my mom's laptop (Dv1220) lasted one year and 10 months. Now the the caps and num lock key is blinking is flashing once every second which per HP's website means the CPU is fried. Oh and the battery died after 11 months. My sister's HP I made a present to a her and the screen died after 10 months, the battery after 8 months and the charger after 7 months. This was a Dv2000 model. We have bought these laptops between 2006 and 2008 and I swear I will not touch an HP laptop ever in my life again.
sulobaid	3/02/11	PA	hp pavilion dm3 is also CRAP! Got it for my daughters hypoplastic left heart complications to send andrecive data to and from Dr's for info/helping her. 7+ calls to hp all rude and errogant, sent in 3 times with worse issues than left with and no repairs as warenteed had been made, wrote ceo's and contacted BBB, Federal trade Commission, CA DA & PA DA. Filed formal complaints, i want my money back YESTERDAY! There actions is affecting my daughters care needs at the moment and i am beond pissed! By listening to tech agent, they also destroyed an external /usb CD/DVD drive w/lightscribe and i want compinsated for this also. NEVER EVER take a call from these FuCkEr'S!!! ALWAYS get it in writing and never answear a call, also, never let them auto pay anything, always send a bank check and record everything. If they can record call's in most states you can to if they are and dont have to tell them jack shit about it ither. -NEVER BUY HP E-V-E-R-!
HPsux	4/12/11	KY	I too have a tx1000 which was supposed to have a working touch screen when I purchased it. I was lied to by HP sales. After the unit arrived I had massive problems with support people who were so dumb they were googling the problems and cutting and pasting them in chat sessions. After several months an HP supervisor told me that if I would keep the tx1000 she would give me a 4 year ADP warranty. The wifi on the tx1000 was also a notorius problem and then that went. I sent it in for repair and they returned it with my hard disk wiped, costing me 2 days of software re-installation and reconfiguration. They left off the wifi card cover plate so afterwards that was just exposed on the bottom. 3 and 1/2 years from purchase date suddenly blacks out, apparently due to a bad power jack. HP then won’t chat with me online saying I have no warranty. After I call, I got put on hold by a woman in India for 1.5 hrs. Then I get an HP survey in an email. At the end of the survey it asks if I would like to speak to someone at HP about the problem. Later an HP “Case Representative” calls and explains that HE is as HIGH as this is going to go. He says I was giving a 3 year ADP warranty not a 4 year… I never received any documents so how could I now dispute this – it was purely my trust of the HP supervisor 3 years before. Then he says they already did $800 worth of repairs. I told him that he didn’t do $800 in repairs because I did anything to the tx1000… they did the $800 worth of repairs because their product was defective.
mikeeb	4/14/11	NJ	My wireless button goes haywire and just will not stop. It happened on my first computer, I sent it in 3 times and eventually got a replacement. The replacement is now doing it. How can i stop this vicious circle that is going to keep happening. I am losing money everytime my computer is away for weeks at a time. I just contacted the Better Business Bureau, as well as a random Lemon Law Attorney I found online. Where else can I take this to plea my case? Would anyone be interested in taking this forward with me? I sent this message to the BBB, so here is my story: I have been having a problem with HP since the first few months of getting my computer. After spending over $12,000 on computers from them in the past few years, my purchase of their $4000, maxed out, HP-DV8T CTO-1000 would seem justified. However the only thing this computer has brought me is nightmares. The problem, a defective ribbon susceptible to EMI (static, electro magnetic interference) which makes the touchpad wireless button blink on and off. Due to this, the computer is rendered useless because anytime I try doing anything, the wireless button goes haywire and disallows the use of any internet. Additionally, it interferes with my job of running a recording studio because I have to send back my computer weeks at a time to get it repaired. Additionally, when I do have it, any time I am recording and the wireless button blinks, it adds pops and clicks to my track; ruining the session I just did.
KLERMA	5/04/11	CA	My HP PLN5060N stopped working. Purchased in 2006, stopped working in 2010. HP wants 800.00 to fix. I paid 2400.00 for this TV and expected it to last longer than this. HELP owners need to sue HP
yo	5/21/11	MI	HP PL4260N Black screen with sound 600 to fix second time. I have cheap LCD tvs that last longer.
ccook	6/10/11	CA	i bought a lap top that doesn't recieve all WIFI, sent it in and got the same damn computer back no fixes...what a bunch of crap...not to mention the dick named matt on the phone who doesn't understand the meaning of wireless.
HPHater	6/10/11	FL	Same problemas alot of other people.....bought a 42 inch plasma PL4260N in 4-07, picture goes out but there's sound. HP wants $629. to fix it. These tv's are too expensive to only last 3 - 4 years!
Redphang	9/27/11	OR	Bought the premium model of HP laptop 2 years ago, an X18T -1200, also called an HP HDX-18 Premium. A year ago, the laptop would not power on. I called HP, and was told it was 2 days out of warranty. I complained and spoke to multiple people, had a case, everything. As you can imagine, no one cared that it was only 2 days past the 1 year warranty. Low and behold, it turned out that the keyboard bracket had come loose. For some reason, this meant the computer had NO POWER whatsoever. I was told that the bracket cost 15 dollars, and shipping was 43 dollars. I was charged 100 dollars total, but was told I would be given an additional 1 year warranty. Guess what?! It is one year and TWO DAYS later. The laptop wont power on. Both my main battery and backup battery are fully charged. The laptop charging light is on, the power adaptor light is on. I am on hold with the 24 hour support line. It is half past midnight, PST. The recorded message is telling me that "due to high call volumes" I am the next in line to speak to a representative, the same message I have been getting for an hour.
putter	1/09/12	TX	Please re-submit your ( HP PL4260n and bad YSUS board ) complaint, with details. Thanks!

With massive Corporate Greed Machines like HP International run-a-muck, Barrack should be kickin' their jerkwater asses for stealing the consumers hard-earned money - like they do.

HP Screws Over Our boys In

War Strapped Iraq'

Can you believe that HP wanted to charge these soldiers to fix their printer? Here they are dying for HP's right to screw over the rest of us, and they want to be paid .... WTF?

All The HP Slimelines - Are Falling Apart !

This Is Exactly What My s3120n Slimeline Is Doing. But Judging By What Happened To This Poor Bloke, It Probably Wouldn't Have Done Me Any Good To Send Mine In Either. Hell, I couldn't Get Past The "Sand Rats" In India To Start With. (Go figure). The real pisser is: HP knew they were defective when they put them on them market. All the Slimlines were actually listed on their "recall sheet" shortly thereafter. CLICK HERE

Honesty My Ass! They had this bird on the hot seat !		Wanna' contact the New CEO of HP? Leo Apotheker CLICK HERE Is HP "Credible"? Decide For Yourself. Broke State Laws Felony Charges Two-Ring Circus Acer Strikes Back Faulty Floppies There's More; Google It !
Hewlett-Packard (HP) President, CEO and chairman Mark Hurd testifies before the House Energy and Commerce Committee 28 September 2006 on Capitol Hill in Washington, DC. US lawmakers berated Hewlett-Packard at a special hearing investigating the practice known as "pretexting." Investigators hired by HP had impersonated reporters, employees and board members to find out who was leaking inside information to the press.

FREE SCREENSAVERS "HP Sucks-1" "HP Sucks -2" To View, Left Click To Open & Click "Run" (Twice). To Save, Right Click & Select "Save Target As". To Install, Right Click the "saved file", And Select "Install".

Please, give us at least 40 words in your complaint; the product number and/or bash by itself does not share with the rest of us what happened to you. If your insertion does not appear on this page, it is because it is incomplete. Please resubmit your complaint! Thanks

Form Object

There's A Storm Coming For HP - This Spring !

Watch here for the dates/details; we promise, you'll love this endeavor.

It's a major road trip - up & down the Eastern Seaboard with the "HP Crap Car" .

(a vehicle, covered with bolted-on shit products from HP)

This is certain to get much needed & justified media attention - like a fart-in-church!

Some Early Details ....

- HP Ripoff.Com, will supply the vehicle, insurance and driver.

- The crap products, will come from you - instead of throwing them in the trash.

- Donations will be needed for the Gas, Lodging, etc; even small donations will work.

On February 3, 2010

@ 9:12pm EST, HP Media Relations, was issued a formal notice of the "Storm": Our

e-mailed notice read > > >

Oh, Oh!

There's a real "storm" coming.

"David" is honing his sling!

http://www.hpripoff.com

Have a nice day!

NOTE: My friends, there are literally thousands of you like myself, who have been left holding the bag on excessive financial loss and disruption of your business and/or personal use of HP products. I've read hordes of these complaints, and find that the one common denominator is: "Someone should take these people down". Well we're here! And now, is your chance to climb aboard and watch (and be part of) the fireworks. Get your donation in, and get your name on the list for reparations. As part of any "cease & desist* on this "Storm", HP is going to have to make some sort of compensatory move/gesture that will appease both you and I.

We all know, that HP

has been issued a

"blank check" with

our money - unloading

crap products, and

then making it next to

impossible to obtain

any quality support.

It's time we put it "in

their face" / and in the

public eye. HP truly

needs a

King-Size Spanking

& with your help ..... we can be the ones to do just that!

This Event, Is Being Re-Scheduled ......... Stay Tuned!